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  • We love Maker Pizza, but they've let us down time and time again now. Tonight was by far the last straw therefore I've decided to write a review. Tonight, a Friday night, at approx. 8:45 PM we called Maker for a delivery. The employee on the phone told me they were "out of dough". I asked if they would be making more and he replied with, "The dough is made three days in advance and is only available while supplies last". I told him that was disappointed but accepted it and our conversation ended. My boyfriend and I couldn't believe this, it was a Friday night at 8:45 and they are open until 12:00 AM. How could they still even be answering the phone if they were completely sold out of the dough? We had our suspicions as we had a previous bad experience where we were told they were they only had small pizzas and when we picked up our order the cooks were seen pulling large pizzas out of the oven. We confronted them and they weren't sure what to say, coming up with once again a false excuse. Because of this, we were interested to confirm if they really were out of dough. We waited about some time and called back at 10:15 PM from a different phone number. We asked once again for an order of delivery from the EXACT SAME EMPLOYEE, he said, "Yeah sure, one second". Once we returned to the phone he accepted our order, however they only has small pizzas... It is obvious that Maker uses ridiculous excuses to control their incoming orders on busy nights... I am not sure what the reason is behind the small pizza excuse, as maybe it is regarding time or maybe it is about making more money. It's really a shame that such an amazing pizza spot would rather resort to silly excuses, turning away loyal customers instead of being honest and explaining that they have too many orders at the current time. If they had said to us that they could fulfill our order but it would take X amount of time, we would be happy to wait or call back at a less busier time. Instead they have frustrated us and shown they do not value our loyalty or business, this is really too bad as it was our current favourite spot.
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