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  • My friend has this seriously strange love with Red Robin. She called me on Thursday, "I'm forwarding an email to you. It's a coupon from Red Robin - let's go! My treat!! But you have to print the coupon for me!" So I hopped in my little car and off I went to PHX. We sat in the parking lot and she went, "Oh...it's Mimi's Cafe. Do we want Mimi's or Red Robin?! Nevermind, I have a coupon for Red Robin, let's go!!" It wasn't late on a Friday night - about 8:30pm...and the restaurant was really quiet. We waited at the entrance, waiting for someone to seat us, but no one came forward. I noticed at the end of the bar a girl on the phone, giggling and laughing into the receiver...I had a sinking feeling she'd be the one to seat us. She saw us a couple of times and turned her back each time. After a few more mins she came and sat us down...turned out she would be our server as well. *sigh* She was great in ordering, but as for refilling drinks? Not so much. Didn't help that the restaurant was 4% full. It's hard keeping track of all 2 of your tables, isn't it? I enjoyed my fish burger, but not my fries. I ended up eating some of my fries because well...I was hungry and it was clear she wasn't going to come back after she dumped the bill on us. Oh wait, she did come back as I was halfway through my food (I am a slow eater) and tried to take my friggin plate away. Why didn't I enjoy my fries? It looked and tasted like the kitchen had taken old fries and refried them. :( "Oh, I'm sorry. I totes thought you were done!" *insert insipid airhead giggle here* I had food in my hands and I was chewing. What gave her the idea I was done? I couldn't even ask for water because my mouth was full. I should've because I ran out of water...and I was thirsty by the time the meal ended. There was more 'small things that added up to a whole big amount of pissed off customers' in my friend and I, but I won't even go there. As a former waitress, just because it's slow it doesn't mean that your service has to slack...ok? If my friend *ever* suggests this Red Robin again, I'll tell her I'd rather go to McDonald's.
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