Been here many times. The service is typically lackluster. They keep the place way too cold. People were putting on sweatshirts and it's almost 100 degrees outside. They never seem to get the order right. During this visit My husband ordered a large milk and it came regular size. I ordered my and my son's bacon cooked but not deep-fried and not crispy but it came completely deep fried and rock like. My husband ordered hash browns but they brought him hash brown casserole instead. He had to repeat his request for extra butter. I had to ask for the biscuits that came with my meal. I ordered my eggs poached medium and they were definitely more like poached soft. We had to wait for different pieces of our meal to arrive. We asked for the manager at the register and he seemed too busy to really be bothered. There was no smile, no cordial greeting and no apology. He looked at us like we were annoying and making it all up. He said "I made an adjustment to your bill" and walked away. He took $6 off our $36.00 bill. Ridiculous. We go here quite often because there aren't all that many breakfast places but it will probably be quite some time before we go back.