I recently went because of a groupon, and oh, man---all they care about it up-selling and making you feel guilty if you don't. It's sad cuz the doc is like that, too. I only came here bc I'm 26 and off my parents insurance, but I will be going back to my place of 15 years as soon as my new insurance kicks in. Don't do what I did and try to get by buying a groupon from them to help you while you get your insurance. Also, I called today to get my PD and Ken was extremely rude saying that it was I could not get that information unless I had been their customer before, but UHH, WHY WOULD I CALL FOR MY INFO I WASN'T? I told him I really liked the pair I got from them and was going to look for something similar and his response was literally, *scoff" "good luck." and then said bye and hung up. read reviews before going any where. I regret not doing so.