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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I just wanted to say thank you to the Service Department today and especially to Frank. He has been my Service Advisor for years now and he has been great. I brought my Escape in because my transmission was making a weird noise. Frank called me to tell me that there was an issue with hose, that was damaged because of my battery being recently replaced. I let him know, I actually went to Bell Ford because it was the closest dealership to my work. To fix the issue it was about $105 so Frank reached out to Bell Ford to let them know what was going on and they declined to help with the issue that they caused. Frank and his management team went ahead and covered the fix at no charge to me. I drive over an hour to get to Earnhardt from my work and it has been well worth it. Thank you for looking out for me, and fixing someone else's mistake. I appreciate it!!
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