I run on 2-4 cups of coffee a day (full time job + grad school + part time job = no sleep EVER) and as much as I love my Keurig sometimes you just need some real espresso. What makes Dutch Bros so special is the customer service. You would not expect a coffee place that seems to be run mostly by young college kids to take customer rapport seriously. They're all friendly, easy to talk to, and make sure you get your punch card stamped before you leave. I love the taste of their drinks, even though you might be waiting in a crazy long line to get to them. I think it's always worth tipping the workers because a medium drink and a tip here is still less than a grande drink at Starbs.