My first experience with Dr. Damaj and his staff was as comfortable and as a doctor's visit can be.
When I called to make our appointments, I was informed that the new patient paperwork was available to be printed from their website; that alone made the lobby wait time minimal when we arrived for our first visit. Both our insurances were accepted (Sierra Health and Life & United Healthcare) which meant our contracted copays with the insurance companies were just for our office visits. My boyfriend and I went in together for our initial consultation and check ups, and the staff offered for us to be seen in the same room- which was both very thoughtful and very helpful. You don't typically get offered that unless you're a spouse or family member due to HIPAA, but with my boyfriend being my "in case of emergency person", it was very helpful for him to be included in my appointment.
Dr. Damaj has an excellent bed-side manner, and was very pleasant to talk to. He was funny and light-hearted, but took my concerns seriously and respectfully.
My long hold time on the phone was not enough to deter me from continuing to go here. Working in the medical field myself as part of a front office staff, I can be empathetic to becoming busy interacting with multiple patients, especially when going over treatment plans and insurance copays. And when it WAS my turn to be assisted, his staff was pleasant and helpful.
Thank you for a wonderful first visit, Dr. Damaj and staff.