My wife and I have been here twice and while the service is great the food is just not what we expect from a chain that includes the word "Lobster" in its name. Everything I've ordered from this location has been sub par. The shrimp dishes are messy and swimming in unnecessary, unidentifiable liquid. The pasta dishes made me feel like I was eating hay. Aside from that the place is thoroughly clean and the staff is friendly and attentive. Personally I wouldn't eat here for free.