3/12/14 Update- This location continues its downward slide. Employees are inattentive and frequently let you stand and wait to order while they goof around. The tables and service bar are frequently dirty. Food quality and quantity is very inconsistent. My sandwich today was ridiculously small. I love their cookies but it may be time to check out Wildflower Bread Company, that is actually closer to home. As a long time customer now with over 400 visits, I have watched my favorite lunch place tank since Panera took over. Very disappointing since I love(d) this place. I also expect more since they are my most expensive lunch place.
I only go here for their Walnut Chicken Salad sandwich and cookies. I should probably reverse the order of that because the cookies are the real treat. The sandwiches are relatively expensive and it is hard to get out of there for under $10, so I limit my visits to perhaps 2 to 3 a month. If I get a two for one cookie then it is close to $12. I will go to the less expensive sub shops for a turkey sandwich, etc. I used to stop here regularly for salads to-go at night but since Panera bought Paradise I do not like the changes they have made to the salads. The broccoli cheese soup is still great and I sometimes get that to-go. Lunch time is really busy so I usually try and come here after the rush. I think they take siestas after the rush because the service quality drops off and several times I have come in there and every single booth had not been cleaned up and there were only a few customers in there. I have watched the manager walk through the dining areas at these times and not so much as grab a plate off a dirty table. I personally think that things took a turn for the worse when Panera bought the Paradise chain. I have been going to Paradise for a long time and my receipt says that I have well over 300 visits so I have witnessed the changes first hand. It is nice to sit outside on their patio when the weather is good. If you feel like splurging a little bit and your sweet tooth is acting up, this is a good place to go.