This place was a absolute high tension nightmare! We walked in for a 7 pm appt. There were people just standing around with the look of anger. 1 lady yelled to the receptionist I want my dogs now!!! She told us her dogs were getting their teeth cleaned and was told to pick them up at noon she was still there at 6:30p.m. It felt like a shady place and everything including floors were full of dust. After experiencing this we chose to walk out with our cat and never looked back!