I came here to get a romper tailored for a wedding I was attending. I dropped it off the Thursday before the wedding, which was on the following Tuesday. She assured me it would be done even if I felt I should've went in a little earlier. She told me she would text me early Tuesday morning. Come Tuesday, I didn't get a text so I decided to text and call myself but I didn't receive any replies and she didn't answer my calls either. So I drove to her shop since it isn't too far from where I live and it was closed! Her hours say she opens at 9am and I was there a little after 9am. I started to worry a little so I went to the mall hoping I'd find a backup outfit for the wedding that afternoon. I decided to call again around 10:30am and she finally answered. She told me I could pick it up around noon. The only reason I'm giving my experience 4 stars is because the romper was altered well and I was able to wear it to the wedding. Otherwise, it would be 3 stars because of the lack of communication.