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  • New to the area, I reached out and got some good feedback for Dr. Barker at SVAH. We love our vets but the commute down Old Monroe can take too long, especially when we are in an urgent way with out older dog who has seizures and other issues. I booked an appointment with Dr. Barker specifically. Upon arrival, the receptionist apologized and informed me he took another patient and asked if I would mind seeing Dr. Rios. I agreed to see her and then to some upset bloodwork which was as unhelpful and as it was costly. Dr. rios treated us like customers, spoke as if our other vets at Matthews Animal Clinic were not sound on the rx which they had prescribed for the past 3 years...As if it made no senses at all to treat seizures with Gabapentin. I googled to when I got home to find THAT it is commonly prescribed for seizures. So she sold us on the blood work, asserted that our vets could have done better and just overall it did not feel like the type care of care I wanted for my dog. She wanted to start my dog on a new RX. Because I didn't feel great about her and this is a serious consideration, I called to see if I could consult with Dr. Barker about RX change, I was told, that I would need to come back for another visit. They have all of our vet records and Dr. Rios saw him a few weeks ago. They actually called to say I was welcome to come back for a visit and pay for it...just so I could discuss the RX and statements of Dr. Rios. I love and swear by the people at Mattews animal clinic and just wanted a closer option. I cannot consider SUN VALLEY ANIMAL HOSPITAL a good option for my animals. Apparently the generous offer to let me come back and see the vet I had my appointment booked with was the owner, Dr. Hudson's idea. I am angry with myself for not listening to my gut. No wonder they are sending out coupons for free first visit for customer acquisition. I wished I had just had the complimentary visit, not done the bloodwork and claws and left with my money and gut instinct-- that they are running a business more than an animal care facility. I am sharing my experience only. If you have had better ones, I am glad for you. Shaking my head. Waste of time and money. My pets deserve better, more mindful and wholesome care than this.
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