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  • Been coming here for years, but looks like new owners have taken over......used to be Hispanic folks working the store but now, new owners are Korean....I know as I'm half Korean myself and heard them talking loudly in Korean. No problem normally....don't care as long as I can get questions answered and service with a smile.....but today was bad....walked in store a young Korean gal was blasting Korean pop music!!!! Not bad if most of your customers are young and like that, but the speaker is right at the register pointing right at the checkout....my hair was blowing like a fan for the loudness!!! Asked the girl to turn it down, she complied without a word, and after I walked away, 2 minutes later turned it back up!!!! Can you believe it? Saw older Korean lady doing inventory, found out she is the owner, and mentioned being a long-time customer, got her to crack a smile, then kindly mentioned how the loud music might unintentionally scare customers away......she stopped smiling and went back to doing her inventory work.....no apology or comment at all!!!! Don't think these folks understand customer service at all let alone care about. If this keeps up, maybe a new owner will come in and make it right again like it used to be....too bad, it doesn't take much to be nice as a mom and pop store owner.....will not consider this store again as a "must stop" any longer......hope they learn quick before it's too late!!!!
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