I would give them zero if I could. Came here for dinner and it was sort of busy. It took 20 minutes to get our drinks. Our server went to every table but ours. Eventually I found a waitress who could take my order. I told her we needed a Coke and a water. She said sure, no problem. About ten minutes pass and still no drinks. By this time the crowd had died down.
So I find our waitress and ask to talk to the manager. As I'm asking the bar tender says to me "that's because we're out of glasses" I'm not sure why that's problem. But it doesn't excuse our waitress literally visiting every table but ours on her route.
Eventually the manager finally shows up with our drinks and gives us more excuses. No apology for them messing up.
I never have to have any luck at any Boston pizza. I've already boycotted the one by my house. I will NEVER visit this location.