Dear Yelp,
This Sheraton is stuck in 1998. The staff is very friendly, but the place itself has not kept pace with the progress of the Sheraton brand. I suppose I can't knock the Southwest decor - after all, it's in Phoenix - but this place just doesn't scream "classy-modern". The kids may be happy, and the 55+ crowd may be happy, but the 25-40s aren't likely to be pleased.
And Yelp ... if you ever speak to management ... please tell them that the elevators scare innards out of me. It's seriously time to ensure that they stop where they are told to and that each floor has a button, rather than a hole for the a button that once was.
Love,
Rob