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  • The room was spacious and very clean. The decor was "soothing" -- which some people might find bland, I suppose. I found it to be appropriate. The shower was great, the hot water plentiful, the toiletries very high quality. The bed was comfortable with plenty of poofy pillows which made reading and breakfast in bed very pleasant. (We did remove most of them for sleeping!) The morning coffee delivered to the room was STRONG and good! The food at the Terrace Room was wonderful. The lobby is magnificent--worth a visit in itself. Tea on the terrace was very pleasant. A word on the maid service: I can't praise the housekeeping highly enough. They did not come banging on the door at 6 am, they DID show up once the "do not disturb" sign came off the door, and they set the room to rights quickly and well. You can get service after 12 noon--which is not the case everywhere anymore. If you want extra towels after hours you can GET them. Again, not the case everywhere. We were in town for a wedding. The rehearsal dinner and the wedding reception were both held in the hotel. The wait staff was very attentive and the captain kept everything progressing smoothly at both events. The food was very satisfactory--not as good as the private dining in the Terrace Room--but it was certainly done the way the bride wanted things to be done. I feel like I stayed in a different hotel from the one some of the reviewers here discussed. I experienced no language problems and the staff was helpful and courteous. I can't imagine what anybody could have done to make our stay better. A note about the wi-fi, join the Omni Select Guest Loyalty Program--it's free and then you get free wi-fi.
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