Ordered concession last night, it's still a super long wait so you'll want to arrive early for your movie if you don't want to miss previews however last night we had great customer service from the entire staff so I think they finally deserve another star. Once they master the long wait and customer service at all times, I'll be sure to give them 5 stars ;) the girl with glasses named Natalie is the nicest of the bunch! She never makes fun of us like some other employees have!