Oh my gosh where do I begin!?!?
I attempted to sign up for CenturyLink internet 2 years ago...I think I ended up canceling my account with them after a week due to the horrendous "customer service" I was receiving and the fact that they could never get my internet working. So after a short lived 'relationship' with them I canceled the account and returned the equipment.
After that, I never heard/received anything from them...until today!
TWO YEARS after canceling my 'service' and ridding myself of this problem I receive a letter informing me they've sent my account to ERC for collection efforts. It says I have a balance of $70.53 with them.
I never had ONE day of internet with them, and I don't have their useless non-working equipment. So what on EARTH of they trying to charge me for???
Then I tried to get help with their online chat....they couldn't do anything for me because my account has been closed! I'll have to contact their collection department on Monday!
Seriously the most ridiculous, horrible experience I have received with a company.
DO NOT USE THEM!!!!