I give this facility 3 stars for its general appearance and the services that it provides. This location is pretty clean compared to most gyms I have been too. The water massage tables are very comfortable for either after working out or for a good warm up. Occasionally it seems like One is always leaking. The machines and work out stations are fairly clean. Staff here is not very personable and there always seems to be new people working here. I recently canceled my membership and due to the incompetence of one of the staff...it did not get done properly. I ended being charged for three additional months before I caught it. Corporate Planet Fitness is worthless when it comes to any type of help due to the fact this location is Independently owned. I give it 2 stars because of this. Can promise you will never sign up at another planet fitness due to corporate structure in place.