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  • I just visited this store and was extremely disappointed. I knew what I needed when I walked in because I always buy the same shade of foundation. Two different employees could not help me figure out if the shade was discontinued. They then called a color "expert" over to help. She took me across the store to do a color test on me. When finished she told me there was not a sephora brand foundation that matched my skin. She asked if I'd be willing to try another brand to which I said sure as long it's similar in price ($20). She then informed the only thing close was $38. I said really? That's too much for me to spend. Then she basically acted like there was nothing they could do to help me. Really?? That store is enormous. There was no other foundation in the entire place that was reasonably priced?? It made me feel like I wasn't welcome there and that I should leave. Which is what I did. She didn't even offer to help me find anything else. So disappointed. I've had much MUCH better service in almost a null other Sephora I've ever been in. I would not recommend visiting this store. I'm sure there is another one near by with better customer service.
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