Our family of six ate here, the server just put down the food and went on a break. Nobody came back to our table for more water or napkins that we needed. But we automatically have been charged 18% gratuity cus there were six of us on the table. So we came to the front and told one of the staff about it when we paid. But she just told me if I want to wait and speak to the manager, no help, apologies or whatsoever. You don't get what you paid for here.