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  • Just stopped by for dinner and am extremely annoyed. There were probably 4-5 people working and not many customers at all. I got greeted and when I started ordering the man didn't say anything and then asked me to repeat the meal again, so I did and both times I said no ranch on the burger medium with their smoothie. Then I ordered my second meal with only ketchup mayo cheese and lettuce on my burger, medium with a Dr Pepper. When I got to the window the 4 or 5 people working were talking about casual things, chatting about how long each of them worked there and not really paying attention to the customers. I also think one of them was the manager. When I got my order and drove all the way home I saw I got one burger with ranch. One burger with onions pickles mayo mustard ketchup and cheese. A small fry and a medium fry. A smoothie. And a coke. I work in fast food. I get that there can sometimes be mistakes, I get that you want to chat with your co workers. I absolutely hate when customers don't really understand that we are human behind the counter and sometimes get something wrong.. But 4 things??? If it was just the ranch or the onions and mustard, no biggie. Just the coke, fine, it's just a drink. The wrong size fry, I would like to get what I paid for, but it's the difference of a few cents. Whatever. But all four mistakes in one small order? While the crew is talking, and not paying attention? Maybe there are some things that can easily be worked on.
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