When we arrived, the only indication of it being the Radisson was a small sign underneath the Holiday Inn sign on the corner of 2nd ave. we passed up the hotel not knowing the name had been changed just the day before Easter so it's now called Phoenix City Center Hotel/Suites.
The clerk was not very accommodating and didn't seem very nice. He was nice enough to accommodate our early check in since our flight arrived much earlier in the day and we could not wait until 4 pm. Other than that, he seemed a bit stressed.
There's a cookie case on the check in counter with a sign that says, "Please take a cookie after checkin" but there weren't any cookies.
The hallways had dirt spots all over it. It just seemed very Dated.
The room was decent but small. Either it was small or the furniture was too big for it. They had a desk with a chair that could barely pull out because of the space between the bed and desk. When u push it in, it blocks the walkway.
The bathroom was standard although for some reason it did feel like the toilet seat was much lower than the standard seat. The towels were worned out and old.
The room included the buffet breakfast which was decent. No waffles but they did have bacon, eggs, toast, etc.
Before staying here, make sure to compare to another Radisson as I had much higher expectations because of the reputation the Radisson has. However, after finding out it was no longer Radisson it made a little more sense of why the quality wasn't as good.