So far we love Always Unleashed and have seen them take great care of our Black Labradoodle when we leave town. Our dog is medium sized, kind of bashful around larger dogs and loves the water. While we were visiting the Florida Keys, we checked their live video several times and noticed the employees making sure Rollie was getting attention, wasn't overwhelmed with the larger dogs and they even kept her swimming in the more shallow areas of the pool as she isn't the best swimmer.
Besides the video camera not being the greatest, this staff treats our dog amazing. Don't pay attention to the negative reviews, this place learns your dog and treats it the way you would at home.