| rev:text
| - A one star is a thousand-fold more than this group deserves.
We were guests of current owners, and had been enjoying the property and some of the facilities. All was going just fine until we attended the salespitch...i only wish i had yelped it before going. This is why i share my experience. And yes, this is what happened from my perspective.
I genuinely had some questions about timeshares and thought this was a perfect opportunity to find out more (mistake). After all, they only wanted "90 minutes of our time).
The experiences of others on this posting agree EXACTLY to what we went through...scripted down to the last chance, "deal you can't refuse" scripting that was employed.
Salesperson #1 = good cop
Since we were staying on property (as guests of friends that had gifted the stay to us), we told our salesperson (#1) that we didn't need the tour. He told us that he has to take us to see the 4 bedroom unit before we can leave, or he may get in trouble...i was cool with this, and went to see the 4 bedroom. Sure, it was nice, but I'll never have a need for something of that size - it would only be a waste of space (and points).
After leaving the 4 bedroom unit, we went to the "debriefing" area...what i see now as the "shark tank" pressure cooker of a room where they'll do ANYTHING to have you sign on the line to spend GOBS of money.
Until we got down there, we were never told DOLLAR FIGURES to become timeshare owners. Very shortly after i started indicating that I needed to see some numbers, and not "points".
Salesperson #2 (empathetic experienced help) enters the scene.
Af first, #2 is very engaging, and I now feel like such a fool to have believed that she was concerned with helping us. she was deceptively friendly and I wasn't able to detect the facade that was being put up for my benefit in the hopes that I'd be signing on the line THAT DAY.
At this point, we're already at about 2 - 2.5 hours into the "90 minute presentation". Also worthy of note here is that during the group presentation, they state on more than one occassion that they (Wyndham) would take a "no" just as graciously as a "yes"....BULL$H*T. If you get caught up in their rhetoric, call them on that gracious NO, and see where that goes.
#2 started running all kinds of numbers. NONE of these numbers are anything that I'll EVER make a spontaneous decision on. EVER. I shared this with them - which seemed to have thrown down some sort of a gauntlet that made them MORE motivated to separate me from my money.
It doesn't matter if I'm ABLE to afford it, rather, if I (YES, ME) decide that I WANT to spend my hard earned and limited resources on such a thing. #2 starts telling me that I don't care about my family, my own health, because I'm not willing to invest. PFFT. Again, I restate that this is NEVER going to happen - this is not just a purchase, its a serious long-term investment. I WILL NEVER make such a decision impulsively. I restated this again, and again, and again. They weren't going to have any of that. It was only after i mentioned that "gracious NO" a 2nd or 3rd time that #2 gives up...she immediately turned into a very cold personality as she gave up, and again left with the parting shot of how i was jeapordizing my health by not investing.
In comes #3 salesperson (RUDEST PERSON ALIVE)...#3 tries - very much a fake compassion that he wants to help. #2 tells him that its just not a fit for us...he again asks what they can do...I tell him nothing...he then ANNOUNCED TO THE ROOM that "THESE PEOPLE ARE BROKE, THEY'RE COSTING US MONEY SITTING HERE, GET THEM OUT OF HERE!"
Finally, #1 gets the exit papers together, and in comes #4. What is superficially an exit interview is a thinly disguised "final offer" attempt. RUDENESS is now the theme of the hour. #4 asks what was valuable to us in the presentation and before he finishes his sentence, he takes a look at his watch. I barely finish my sentence, he fiips the "exit interview" paper over and starts spellilng out a final offer. HOLY COW - enough is friggin' enough. Again, i have to reiterate that I'm not going to buy ANYTHING today, AND I ask him what happened to that gracious NO?! At that point, we're finally released.
BTW....don't give them that deposit - that's just a way to make sure you come back. If they really want you to sign up, they do it with or without your deposit. And that breakfast? Don't go there hungry.
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