I scheduled to have All American Garage Door to come to my clients home. I explained several times on the phone the garage was a commercial size door, but it was for a residence. I also explained the repair person would need a tall enough ladder to reach at least 20 feet. They assured me that all of their trucks have tall enough ladders.
When the repair person showed up, he said he was from United Garage Door. I said that is interesting, I called and thought All American Garage Door was coming? He said he doesn't know All American Garage Door. It ended up that he didn't have a ladder tall enough and he said he wouldn't be able to fix it.
Would not recommend this company!!