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| - When out with my husband for a nice dinner experience, we chose CasaBlanca because we had a wonderful experience in the past, being served by Tom. Today, Saturday it was a terrible experience . Unless you're setting at the bar drinking and gambling, don't expect to get service. The old lady server said the she was not able to give us good service because she was working "along" although her and the cook we at the bar area socializing. The older lady server said to us "wave for service" what's that about? During shift change (5pm) the tall blond lady server grabs a beer, lights a cigarette and also sits at the bar to socialize. Now there are 2 servers ignoring our table. When the cook (nice guy) brought our food to the table, we were able to ask for our drink refills. The refills were not coming like they should.
BTW: The food was great!
We continued to be neglected. No one check on us after the food was delivered. We finished eating our food. The 2 servers continue to socialize with each other watching the tv screen as if they had nothing to do, as the (blond) continued to drinking and smoking.
The old lady server has checked out, off the clock and is now sitting at the bar with a bottle of beer, a cigarette in her mouth, purse and money in hand getting ready to gamble. But she never made sure we were taken care of, nor did she tell the blond server about us. When I got up out of the booth to ask for the check, the old lady said "I'm off the clock, I did know". I don't recommend this place for dining during the weekend. VERY BAD CUSTOMER SERVICE!!
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