Food....fantastic wings and pretty good pizza.
Ambiance....this place has more character than any restaurant I've ever eaten at. The kids are always mystified and remark about how it feels like being in an I-spy book. That being said, it's not the cleanest place in the world and the unisex restroom, well unless you have an emergency situation going on avoid it. There could be some life forms that have yet to be discovered residing in that restroom.
Staff.....ok
Verdict....If you're in the mood for some delicious wings at a reasonable price, want an interesting environment that will illicit conversation, or have kids this is a great choice.