I've been to Sushi Rock a few times and the service has deteriorated, as has the food.
We went to a late lunch, early dinner at 4pm. We were the only customers. Service at first was okay but we ordered and she came back four times to ask us what we ordered and questions about what we had ordered. Once we had gotten our food we had to bring to her attention that she forgot one meal...she hadn't rung it up. A lot of forgetting.
The food: The sushi was okay but contained about three times as much rice as sushi normally does. The big rolls are seriously three bites of food that are next to impossible to stick in your mouth all at once. I order the Geisha roll with the sweet sauce on the side. My reasoning being I don't like sweet with dinner, I wanted spicy. I am so glad I did because the sauce reminded me of spaghettio sauce. Ew.
I also ordered a spicy tuna roll, my complain is only that it had too much rice. Also shared edamame which was fine and miso soup with was really good. My sister also always gets the Sushi rock shrimp and it is always so good, just fried.
Lastly, more service woes....I asked for more water (when I truly believe you should never have to ask for more water) and she filled my completely empty glass with room temperature water, no ice. Seriously? At this point there was still more staff than customers so I don't understand. Our waitress seemed to be bartender and waitress to the whole restaurant and she wasn't handling it very well.
I thought the sushi was reasonable at $13 for the big roll and about $7 for the spicy tuna but others I was with called this "big city pricing."