I have to say that my experience was very welcoming from the minute I stepped in to the minute I left. I had gone to this location because of the connivence and a friend gifting me a Groupon, but really lucked out. I had a massage with Michael and he found all my knots and I felt amazing when I left. I even ended up buying a membership for my husband and I which I have been wanting to do for a long time. We can't wait to go back and continue using their services!