| rev:text
| - Agreeing with some previous reviews, I wish I could give Showcase NEGATIVE five stars. This was by far the WORST buying experience I have ever had - car or otherwise. By far!
My husband and I live in Las Vegas, but we were in Phoenix over the weekend for my sister's wedding. Being interested in the Honda Pilot and having a little extra time, we decided to stop by the nearest Honda dealer to check out the car. They had the exact model & color we wanted and the sales manager wasted no time matching the discounted price we had been quoted by another dealer. Well, the festivities of the weekend caught up with us and we didn't have time to sign all the paperwork, etc to buy the car.
Returning to Vegas, we weren't able to get the same price on the exact model that we wanted, so we figured, "Why not fly down to Phx for the weekend and just buy it from those nice guys at Showcase?" We called the sales manager probably 10 times before we actually booked the flight just to be sure that the exact car was there that we wanted and that we could get the exact price we discussed last week. We stressed that we wanted to be quick with the paperwork and get out of there with the car in a hurry. They said, "You bet - we'll get the car detailed right now and pull it to the side so it's all ready for you." My husband and I were amazed - "Dang, buying a car is not that hard!"
Fast forward to the next morning. Sales manager we've been talking with all week doesn't even show up - strike one. We come in to the dealership as it's opening, get to work on our papers, and ask to see the car. Ummm not here. Supposedly the owner took it home on Friday (it is now Sunday). Weird. But they're sending a lot attendant to pick it up right now, get it detailed, and you can drive out of here in 2 hours max. Kind of annoying, but ok. Now they start pressuring us to sign the papers when we haven't even seen the car in a week. Uh, no thanks. We go to lunch with my parents and come back to Showcase, ready to do our final signatures and drive off in our beautiful new Pilot, but OF COURSE the car is still not there! Now they tell us, "Well the owner just hasn't picked up his phone." WAIT! In 24 hours the owner has not once answered your calls???!? The owner of Showcase Honda (VanTuyl) who also happens to own like 80 other car dealerships and has his own Learjet is driving around a Honda Pilot for the weekend???!? Most disturbing of all - YOU LIED TO US! Blatant lies, for 24 hours. They knew all along that the car was not there and allowed us to PURCHASE PLANE TICKETS because of these lies! Then, of course, they tried to push us into another car. I believe that is what they call the ol' bait & switch.
If you live in Phoenix, seriously, do yourself a favor and learn from my mistake: do NOTdo any sort of business with any dealership owned by the VanTuyl Group. There's a lot of 'em - look them up here before you go car shopping http://www.vantuylgroup.com/dealership.html. I have never been treated to a shadier, slimier experience.
Side note: since we were already in Phoenix, we immediately got online, found another dealer that would honor our price match (Earnhardt Honda in Avondale), and drove back to Vegas in our new Pilot a couple hours later.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)