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  • This review is for the location on Mtn Spring in chinatown: please for the love of baby Jesus stay away from this place. We rented our property on an emergency basis and I didn't bother to look up reviews before hand. RIGHT NOW: my air conditioner has gone out for the third time within a 4 month period. First time was arnd April and thankfully it wasn't hot but from the time I reported it broken to the time it was fixed was nearly 2 weeks. 2nd time was 4th of July weekend and from time of report to fixing it was out 4 days. 3rd time is now and I reported it broken on July 29 and my air is not fixed and it's frickn over 105 degrees out. Since I have 4 kids in the home, I had no choice but to purchase a very small $300 portable air conditioning unit and when I emailed this lady that I was going to take the expense off rent and she said "yes", I get there to pay my adjusted rent minus the expense and these fools want the entire rent and told me IF the home warranty ppl (the ones paying for repair/replacement of AC) decides to reimburse me that's up to them but they want all the rent...OH HELL TO THE NO! so now I have to work through this problem. Apparently they want my children to die of heat stroke and exhaustion before they will think about making any kind of accommodations even though THEY are responsible for managing the property and maintaining it according to state law. Sooo now I'm going to call housing authority and get in touch with a lawyer for their gross negligence. My youngest is 9 months old ppl! This is absolutely crazy and no one frickn knows when the AC unit will be fixed b/c "they order part or something". Just stay away, just say no!!
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