We made a reservation for brunch for a party of 7 on a Saturday. We were seated promptly and received good service.
We ordered 2 platters (schnitzel & waffle and the neukolln which seems to be the veggie option) and it did take time for the food to come out. Our server came by to apologize several times before coming over one last time saying their manager felt bad about the wait and offered us 30% off our bill. We had noticed the wait for food, but had not complained to any staff about it, so we really appreciated this preemptive gesture!
The platters were delicious and we devoured everything! From the poached and soft boiled eggs, to the various schnitzels and the beet salad...YUM. I would definitely return.
Decor and presentation of food also made for good instagram pics if you're into that!
Don't forget to push the button in the washroom for something fun. :)