Horrendous is the only word to describe my experience with this gym. I have attempted to cancel my membership since February. When I went into the gym I was given an email address. I sent an e-mail and never received a response and have been charged every month since then for a membership I no longer want and am apparently unable to cancel. There is no one I can talk to there. Employees at the gym refused to assist me. I just want to cancel my membership. I wasn't even issue a new key card when the gym transitioned from Gold's to EOS. Never again will I consider joining this place again.