I really want to love this place but on two different occasions during a month period they have been out of fish or burgers. The ordering process is chaotic and the placement of the menu is awkward. Some printed menus would be nice so I can wait behind people and actually look at a menu. Inside it looks abandoned. No decor or anything just plain. It would be nice to see who Grandma Ruth is, since it is in honor of her. Throw some pictures on the wall or something. The pinball machines are so annoying and loud. Gave it 2 stars because the onion rings and pickles are really good.