I have been a patient of Dr. Pico's for close to 10 years. I have never had a negative experience. In fact I have only had outstanding experiences from him and his staff. From the the start you always get a happy and positive voice over the phone to schedule your appointment or ask any questions. Your hygienist appointments are always friendly and painless. To top it off I recently had a cavity filled. Dr. Pico administered a numbing solution so flawlessly I hardly felt a thing! (I'm scared of shots) I can't rave enough about my experiences at this office. If you are looking for a Dentist I highly recommend them!