I wish I could give zero stars. It took 6 calls to be told they wouldn't help with my puppy who was diagnosed with Parvo. They gave us the at home treatment and I called them the next day to ask for the pill form of the antibiotics instead of the shots. 6 calls later they tell me no because he's symptoms which include throwing up. I told them 3 times he has never thrown up and it would be easier and better. This morning my puppy died. Thanks guys for the help you didn't provide.