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| - Ok, so these guys are no joke! Their customer service is incredible! Ok, let me tell you what happened.
So I got a new macbook, maybe less than 2 months old, and my 6 year old son spilled coffee on it. Right away, I turned it off, dabbed the coffee off the keyboard and turned it upside down.
After doing some online research, I learned to leave it upside for 2 days and DO NOT turn it on before then to "check" if it was still working. Also, I wanted to bring it into an expert at the end of the 2 days to have a look at it and make sure everything is ok.
I didn't want to drive down to the Apple Store, so I sent a message to these guys that I will be stopping by in 2 days so they can look at my macbook. Not only did they respond back in less than 2 hours, but they called and left a message giving me great advice!
Two days later, when I went in, they check everything, including batteries and they confirmed that my macbook is not damaged. I was so happy!
The biggest shock to me was when they called me even before I stepped into the store. That's what I call delivering value! I'll be back for sure!
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