Honestly I love this clinic. Have been going here for years as I don't have a family doctor. The waiting room is bright with access to direct sunlight. So you have to wait an hour? It's walk in clinic people! They have an amazing staff of Doctors, always help me out with anything I need. If you don't want to wait come at 7:30 and wait outside and be first in line. I read someone's review that they were rejected at a certain time, well that's because they can only take a certain amount of patients per a day, if you are in severe pain, go to Emergency Sunnybrook Hospital is right around the corner. I hate when people write misleading reviews. Great location! Great Doctors! Decent waiting time! I used to go to a clinic at Bathurst and Steeles that was hell compared to this one. I recommend you go there and then come back to this one. You will be ever so grateful.