It was my first time, so I can't say too much about it. I ordered the Strawberry milk tea with less ice and less sugar. I loved the strawberry bits at the bottom, but even with the request for less sugar, it was still too sweet for my taste. I wish the space was larger as well, it seems to always be busy. I can't wait to try their other milk teas and smoothies though :) Other than that, I liked the strawberry milk tea... but I would probably ask for no sugar next time... is that possible? lol