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  • This place has improved much within the year I've been treated. Around this same time last year, the customer service was horrible and it was incredibly difficult to get ANY weekend/evening appointments. The technicians were always different and they always seemed to miss several spots. If I had a rare/majestic evening appointment, it would always get cancelled due to lack of staff. I think I waited 4 months to actually start my first treatment due to cancellations. Fast forward half a year, and things have really changed at this place. I've had no problem getting an evening appointment 6-weeks out like I'm supposed to. The staff is much better trained, and I am usually only between two different technicians that never miss a spot. I'm not completely done with my treatments, but I haven't had the need to shave in weeks. It's really nice just being able to strut my legs without worrying about if they're hairy or not. I got a really good deal on my services, and even with the mishaps the first few months, I am entirely satisfied with my experience. If you are thinking about doing laser hair removal, you might want to disregard earlier reviews as this place has really made some changes for the better.
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