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  • Dear Lowe's - When a customer comes in and wants to spend $5,000.00 on a floor and installation services please don't ask them "can you come back tomorrow, my sales associate just went on his lunch." Prior to this the sales associate couldn't find my file and I spent four trips back and forth to the front customer service desk. Finally I just left because space cadet (the manager) was obviously not going to be able to help me and was too interested in taking a lunch. Seriously I don't how else I could have attempted to hand them 5K, but they would have nothing of it. Obviously this Lowe's doesn't want to be bothered in doing business in the Phoenix area. There are better stores that run a tighter ship that I would recommend shopping at. Sorry, I don't work around your employees schedule - I am the customer - hope you can figure that concept out. I left your store completely fuming on a Sunday afternoon. I suggest someone read the other reviews of your store - this one is nice in comparison - something is really going wrong at this store and I hope you can figure it out. Regards, Jack
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