Shawn is such a doll. I am amazed at the former review considering how sweet & what an effort Shawn made to make her non-client happy. Unfortunately I only got to see Shawn for about 3-4 months, but every time my lashes were flawless! She is amazing at the application process too, I even fell asleep more than one time! Even with my slight snore (embarrassing!) she's a doll - didn't say a thing! (Thank God). If it wasn't for an untimely family emergency, & needing to relocate to CA I would absolutely be one of her very loyal clients. Highly recommend.