I'm visiting the area and noticed that there's a Plato's Closet so I made an effort to check them out. To date, I have been to 4 Plato's Closet (3 in Michigan and 1 in California) and I must say that the Scottsdale Plato's Closet is the biggest that I've seen in terms of square-feet and merchandise.
For purse-lovers,the selection is by color. All the Coach and Juicy Couture purses are near the front registers.
Shoes are placed according to size. The men's section is quite plentiful as well. Prices are fair for second-hand items, the clearance rack is a steal if you can find something you like.
The sales associates are friendly and helpful. They have stamp-cards toward 20% off when completed. You get a stamp for every $10 purchase/sell. If you don't take a bag, they'll give you an extra stamp.
I don't have comments whether this particular Plato's Closet is picky when you sell your stuff, but the good thing is at most branches, you can shop while they browse through your stuff to sell.
Overall, I had a great shopping experience. I would've given this place a 5-star but there was a slight musty smell upon entering the store. I got use to it after a few minutes, not a big deal.