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| - I love this service. I've been through a few services over the last five years, but I'm staying with Maids on the Spot.
I don't speak Spanish, so I really appreciate that the owner ensures that all the workers can speak English very well. They clean my whole house but do a deep cleaning to one room on each visit, and I can really tell when they've been to my house. They're very conscientious with taking care of the details.
It took me a while to get comfortable with a service entering my house when I wasn't home, but I have no problem with them doing so now. They were very accommodating with my distrust, and let me get to know the team assigned to me for many cleanings until I was ready to turn over a key. The team is also very good with my animals; I think my dog actually looks forward to them visiting.
When I first started with Maids on the Spot, the owner visited my house for a tour. He noted all my wants (always, always dust the ceiling fans) and needs (use only the stuff I provide to dust my piano). He gave me a price options (based on frequency) and took notes, which ended up in a file about me that the cleaning teams bring along to my house.
They let me pick my cleaning day and approximate time. They've been very good about giving me a reminder a day or two before a cleaning, and they've been great about accommodating my schedule if I need to move a date. They've never cancelled on me or not shown up.
I highly recommend this service...and if you're lucky, you'll get Brenda's team (the others are good too, but there's only one Brenda).
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