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| - I've been wanting to try The Works for a while now, & got a chance to go there when we were visiting friends who live about 15 minutes away from one. We went to The Works Oakville location, & we arrived early enough that we didn't even have to wait in line, which is pretty good, considering that there were four adults & three kids. Usually with seven people, you have to at least wait for them to pull a couple of tables together.
Our waiter was pleasant & warned us that the burgers would be about 20 minutes, so we decided to order the kids' meals & an appetizer while we waited. For the uninitiated, ordering can take a while, because there are a LOT of choices when it comes to burgers (about 70, I think).
Anyway, the kids' meals & appetizer came out in decent time, & while the Big Dipper is basically just homemade, sliced potato chips, which are served at lots of restaurants, the fire-roasted cheese dip that came with it was outstanding & really set it apart from other places. Between the adults, we killed off the Big Dipper in no time, & there was still some of the cheese dip left over for me to dip my fries in, so you know they're not stingy with the condiments, like some places.
Our burgers came out shortly after, so the 20-minute wait time proved fairly accurate. I ordered the Smokey Mountain, which comes with barbecue sauce, jack cheese & bacon strips. The burger itself was good, but didn't seem to stand out to me. The Southwestern Peppercorn burger I had at Lone Star the other day seemed to have the same "wow factor" as this Works burger. The fries were quite good, & there were a lot of them. Rather than a handful of fries, you got a full basket of fries with your burger. The fries are fresh-cut with the skin left on, & are reminiscent of Swiss Chalet's fries, except hotter. And that leftover fire-roasted cheese dip was awesome with them.
When your food comes out, it comes in a rectangular baking pan, which is a neat touch. Likewise, rather than glasses, your drinks come in measuring cups, which is also different.
Some people are saying that The Works is overpriced, which I don't find is the case. There's not a burger on their extensive menu that cracks the $14 mark (unless you choose add-ons or extras). Most family chain restaurants like Eastside Mario's, Kelsey's, Jack Astor's, Lone Star, etc. price their burgers $11 - $14 in range, which is the exact same as The Works. Factor in the larger portions of fries, & it's actually a better deal at The Works.
The one problem I did have with The Works is that they boast six different types of "gourmet patties" (beef, chicken breast, ground turkey, veggie, portobello mushroom cap & domestic elk). But nowhere on the menu does is say what size the patty is (I'm guesstimating about six ounces). Nor do they offer you size options. Most places that specialize in burgers will offer you either a four or six ounce patty, & a bigger, eight ounce patty. You should at least have an option. Not that I was hungry afterwards, I was absolutely stuffed, but you should have a choice of patty sizes.
The bottom line is that while The Works might not have "wowed" me, I do feel it was good food at a decent price, & I'd go back the next time I'm near one.
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