I have had a wonderful experience with the massage therapists and estheticians. They are very respectful of your privacy and focused on your needs. Always courteous of room temperature and comfort level. I seek out massage therapy to relieve my pain from being a RN. It is better than any medication or physical therapy appointment. I recommend massage therapy to my patients suffering from chronic pain and tell them about my own experience with Massage Heights. My one less star comes from a need to cancel my membership due to a lay off last year. Unfortunately, that was not a sufficient situation to release me from my contract. Needless to say, I was disappointed and struggled with rent.