I spent $3,000 on a 7 piece desk and it was delivered broken. 2 of the pieces had pieces broken off, and the desk portion did not even have the holes drilled in the correct place, so it could not even be assembled. Very frustrated, I now have to wait ANOTHER week to have it re-delivered. I called customer service and I didn't even receive an apology until I had to ask for one. Completely unacceptable. When I spend that kind of money I expect to receive quality service and quality products. I received none of that.