Overall, not a bad spa. I stayed at the hotel for a few nights and enjoyed using this space. The whirlpool was unheated one day and the staff seemed rather uninterested in that fact. Staff on a whole are friendly, but a bit aloof, too. There's so much staff foot traffic through the men's spa area that it makes it a bit less relaxing. All in all, though, this is a nice space with good amenities.