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  • If I could give this 0 stars I would. THE ABSOLUTE WORST EXPERIENCE I've ever had in a "professional setting." I've waited over a week to hopefully calm down about my experiences there but I wouldn't even recommend this place to my worst enemy. So I decided to try them because they were in network with my insurance company and so I set an appointment. My first time there my visit was about 15 minutes and the first words out of the first dentist I saw was if I had a boyfriend. I blew it off and let him tell me about the work I needed. I then scheduled an appointment to get it done. I waited an hour before I got in for my appointment which equals time off work that I didn't need to take off. I had more pain after my fillings and had to wait months before I came back because they only had like two options for appointments during the week. I went to another dentist and got an opinion on the work done. The other dentist said it was terrible work and recommended me to go back to the first dentist to get it re-done. I called and told my story three different times and finally got scheduled with a different dentist because that's what the office recommended. I also confirmed that the work would absolutely be done during that appt since I was taking time off of work AGAIN. For this appointment I waited over an hour in the waiting room which is an hour more of work I could have been paid for. As soon as I walked in I told them my story and explained that the dentists colleague completed the work once again. He looked at the filling and said it was some of the worst work he's seen but refused to touch me because he hasn't been getting paid for his colleagues mess ups. He said he was broke and if I wanted to pay he would re-do it for me. He got up and walked away and argued with a woman about doing the work while they EMAILED the main office instead of calling them!! They wrote that he wanted the petty cash that they don't have (I have a copy of this email) and meanwhile I've been laying back with the light in my face for 10-15 minutes now. And the dentist comes over and tells me that I must make the "big bucks, huh?" .. If I made big bucks I would have never come back to get work redone!! I demanded a refund and was given the print out of the emails and handed a card with the main office's number to handle myself after laying in a chair listening to them b**** and complain about how they don't make any money. Well no wonder you can't keep patients because not only is the quality TERRIBLE their professionalism is the absolute worst I've ever experienced. I called the main office that day and said they initiated the process for a refund but haven't heard anything back to this day. I urge every new patient to read reviews!! I will never go to another place without reading other experiences. I gave them multiple chances to redeem themselves and I should have learned after my first visit.
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